The whole process was fast and smooth. Don Mariano explained our options and found a car in the BMW system. The dealership arranged delivery within our time range. The leasing process was also easy and well explained. This is our third car from Perillo!
I emailed Alan at 10 am - I came in at 3 pm. He had the car ready for test drive right when I got there, he knew everything about the car. I traded in, financed the new vehicle and was out by 7 pm. I love my new car! Thanks Alan and team.
Easy experience, sales finance department was great friendly and helpful. They work to get what u want, very happy with them. Will buy from them again
Michael Fezatte was easy to work with, I found my X2 on CarGurus. Michael and I had worked out the deal and even financing prior to my flying up to Chicago. As he promised, the details of our agreement didn't change. They did try to add on expensive floor mats and an overpriced detailing fee but after we removed those I was happy with our deal. Like another review said, there was a major scratch on the back bumper that was poorly touched up that I'll have to take care of but I'm happy with the overall ...
The team is top notch. Garrett was great to deal with and they made the whole process simple. This is my third BMW and there is a reason I keep coming back- greats cars and professionals to deal with
Over all agood experience. Mr. Parsa my sales rep was very helpful and knew his stuff, never pushed and always kept the communication flowing. He is also helping to arrange shipment of my X3, I cannot wait to get it!
Unfortunately, I can’t give the dealership five stars. I purchased a 2018 certified used X3 with 8400 miles. The only issue I had was the deep scratches on the trunk. I asked them to repair before delivery. When it arrived Perillo only touched it up (badly). I’m going to have to take it to a body shop to have it buffed out. This is my only issue.
I am from Colorado and was looking for a specific used 540i xDrive. I happened to find one at Perillo BMW that was at a good price. Rick was a pleasure to work with and we were in and out in about 3 hours which also included pausing to go eat some pizza at a local restaurant. Nice job!
My experience at Perillo was great. Alan is amazing to work with and incredibly knowledgeable about all things BMW. From the ordering process through delivery, my experience was really good.
Excellent buying experience. Jason Neagu was great. I would recommend the dealership to friends and family. Also, Dan Carden in the service department recommended Perrillo to me. Awesome Perrillo team.
Love our new i3!! Thank you to everyone for making our buying experience fun and easy. We can't wait to buy out next car.
Been buying with Perillo and Alan Sahagian for over 20 years...2 BMWs every three years and I keep going back because Alan has always been straight and completely accommodating with us, and Perillo has always offered great support and service. I am a fan.
Thank you to Perillo for a very favorable experience. My salesman, Mahmoud Parsa, was great to work with. He was not pushy and let me work through the deal at a comfortable pace.
Very accommodating...an overall good experience. The 25 word minimum is a bit odd for a survey. Intend to write in a brief manner so...
I purchased a used vehicle last week. I received a quick response on my inquiry. I set up an appointment and was treated fantastic by the entire staff. I did a test drive, discussed the deal with the sales person, and purchased the vehicle all within a few hours. I would purchase again. Great carats great aervice!
Straight forward no nonsenses negotiations without a lot of promises and Vanessa looked for the best deal for my situation .Felt comfortable during the entire time of discussions
Great people ,great sales guy Allan and great financial advisor Sebastian! 10xxxxxxx.10xxxxx Great people ,great sales guy Allan and great financial advisor Sebastian! 10xxxxxxx.10xxxxxxx
Overall I had a great experience. My salesman Peter was great and actually saved me some money. I recommend strongly. The price of the vehicle was great without the haggling and the credit process was easy and straightforward.
Allen was great to work with, very responsive to texts/emails, very personable. Car is great and was well presented, nicely cleaned. Thanks so much!
Great experience leasing new vehicles from Perillo. Extremely responsive, highly quality service and best pricing in the Chicago area. Could not be happier with the process, particularly working with Chris and Sean from start to finish.
Don Mariano is wonderful. He has been helping me with all my cars for the past 20 years. Including helping my family members as well. BMW Perillo, Don and AJ from service department are always taking care my family like their own. Thank you!
Vanessa Carr is the best. This is the 6th car we bought from her. Will always go back. Everything was easy, quick and no hassle
For 15+ years, I have leased/purchased BMWs from Ken and his team because of his excellence in client experience, his commitment to service and always delivering an exceptional BMW vehicle.
The service was good I just wish there were more cars to choose from. I never been to a dealership before that was that Efficient.
Great service , easy process and thoughtful with good follow through in the sale. Peter was patient and did not push a car onto me . Which is what I hate
This was the most seamless process I have ever experienced! Highly recommend buying a car from here. They are friendly, helpful, and easy to work with!
I emailed the dealership on short notice telling them I’ll be in to test drive. A CPO 540i xdrive. I was greeted by Alan Ramirez who had a crew already getting the car ready for me. I loved the car and went ahead and started the process of purchasing it. Thanks to Alan and Sabestian in finance everything went quickly and smoothly. Thanks guys!
So professional and courteous!!! Martin got the job done!! Very friendly and great customer service. I will definitely recommend this place to anyone who is looking for a quality car.
Very professional dealership. Had a wonderful experience working with Jim Demeter. It’s very clear his desire to go above and beyond for clients. Also had very friendly interactions with Sebastian too. Definitely would recommend friends and family to visit if they’re looking for a great BMW.
Great experience; easy and straightforward. Wonderful car buying experience. Thank you, Ken, Chris, Sebastian and everyone at Perillo BMW for making the car buying experience easy!
Amazing experience with Perillo! I worked with Martin George and he was super helpful and accommodating. Very fair and non-pushy experience, and we couldn't be happier with how we were treated.
Always great service at Perillo BMW. Excellent tour of the new cars features. Very satisfied. Ken Reffsin is a star. Will get all service at Perillo BMW.
Marco was an attentive sales person and made this great deal really easy! Class act here at Perillo. I would highly recommend anyone to purchase a vehicle here.
Always great service. K Reffsin is a rockstar. Purchase was fast and efficient. The BMW genius was extremely knowledgeable and trained me in layman’s terms.
Wonderful experience all around! Salesman was kind and not pushy. Helped me find exactly what I wanted! Excited to be a part of the Perillo family now.
Just picked up my new 330i from Martin. Service was great and he answered all my questions. I would reccomend this dealer when buying your next car.
Very professional team at Perillo BMW! They don’t waste your time and are very focused on customer service. The Finance manager is very organized and was able to walk through my options efficiently.
The best buying experience, cliemt advisor Martin Gorge was very professional, knowledgeable, friendly, courteous and efficient. He has made my visit to Perillo BMW my best experience ever.
Best car sale experience I’ve had...can’t say it enough! Peter made me feel at ease buying a car from out of state.
I purchased the car from out of state and my salesperson Peter was super easy to work with and made the out of state buying process seamless.
Hands down the best BMW dealership in Illinois, they take care of you as family. Sean G is an amazing sale rep, highly recommend him!
We purchased a pre-owned and they were courteous, knowledgeable, and got us processed quickly. They were flexible with the price also. Thank you to Perillo!
Ken was terrific. He was responsive and listened to our needs and what was most important to us. He made the buying process easy for us.
We had a wonderful experience getting a new car at Perillo BMW. Garrett and Eddy were both fantastic to work with! The buyers choice program is also a really great option that we took advantage of.
Super helpful staff, easy and safe access during COVID and ability to get exactly the car I wanted. Mahmoud got me a good price. Tyler was great at showing me all the features when I took delivery. Thanks!
Excellent sales and customer service a Perillo BMW! Thank you Joe and your staff are a great experience. I highly recommend Perillo BMW Thank you.
Best experience I have ever had at a dealership. Cesar and Sebastian we’re absolutely wonderful. Very kind and knowledgeable. We called ahead and Cesar had the car we were interested in ready and waiting for us. The purchase process was smooth as well. Entire experience far exceeded expectations.
Great service. Very knowledgeavle and courteous. Our salesman even stayed late to allow us to test drive the car we wanted. This was also my first time purchasing a vehicle. I know I will be coming back.
Amazing! Got my dream car! Vanessa was so professional and delightful to work with. No high pressure tactics. Louis explained everything in the car to me ...probably twice. So patient.
Ken our sales associate was so helpful and got us an amazing deal. 3rd lease with him. Luis also was great at explaining all the new functionality. Always a great experience at Perillo BMW.
My experience today was superb everyone was detail oriented I was in and out within less than two hours with everything that I desired and asked for.
Great experience. Garrett was very helpful and professional. He made an extra effort to make me comfortable with my purchase online. I would highly recommend him
Great experience. Sean Dwyer made everything very easy and customer friendly. Highly recommend him and the Perillo team. I have bought two cars here and will continue to come back.
Great experience I have no the more to say..nothing more to say nothing more to say nothing more to say nothing more to say
I’ve been a Perillo customer for many years and several vehicles. Sean Dwyer...never a hard sell; he listens carefully and finds the right solution. Brad Inguagiato in Service...never fails to deliver and meet our needs. Israel and Joe Perillo...treat us as if were their only customer. I won’t look for a car anywhere else.
The experience was smooth, we traveled from Indiana. They were able to hold the car while we were on our way to the dealership! Overall the entire experience exceeded my expectations. And now I am on my way to having great credit.
This dealership is the best experience that o have ever had in purchasing a vehicle. The staff was exceptionally accommodating. I highly recommend purchasing a vehicle at Perillo.
The service was above and beyond, top of the line... I was in and out within a timely manner... Every person I I counted was hospitable... Thank you
Ryan was super patient with me and with his help I got my X3. Thank You and God continue blessing you. I am Blessed to have met Ryan.
Sean Cueva and Eddy Duarte are consummate professionals who go the extra mile while purchasing a vehicle from Perillo. Especially from a 1000 miles away! Throughout the process, they instill trust and confidence by providing clear communication as well as consistent, considerate, conscientious customer service and consummate professionalism. These gentlemen ultimately assure peace of mind that leads to a thoroughly satisfying purchasing experience. Highly recommend!
Ryan R. made the car buying process very easy! He was personable and very friendly. We’re very happy with the service and the selection Perillo has to offer, which is why we’ve purchased our 4th car from them.
After dealing with several dealers in the Chicagoland area I must say BMW Joe Perillo is the best. Buying a car should not have to be painful and they get it.
Excellent service. Very friendly team and nice and convenient location. Mahmoud was great, he did an excellent job answering my questions and complete the purchase quickly.
Jason was excellent to work with! He handled my unrealistic expectations very well to get my car in before Christmas and was extremely patient. I look forward to working with him in the future.
Professionalism all the way! Great people to deal with! They exceeded my expectations in every area. I will be back for any car needs in the future
Great Sales attention, prompt and accurate. Answered my questions and kept the entire experience quick, respectful and kind. Thank you for the assistance and help.
Truly remarkable service. Of all the dealerships I’ve been to over the last 30 years around the world this is by far the best. Unbelievable service and constantly going out of their way to improve.
The entire experience from initial contact to paperwork to delivery was friendly, courteous and efficient. The delivery process was prompt, informative and efficient. Thank You.
Friendly, efficient service. We are repeat customers and have use this dealer before and prefer this dealer to another dealer in the suburbs. Quality of work and results of service of always been excellent.Highly recommended. Will use again in the future.
Great awesome wonderful easy Great awesome wonderful easy Great awesome wonderful easy Great awesome wonderful easy Great awesome wonderful easy Great awesome wonderful easy Great awesome wonderful easy Great awesome wonderful easy
This is my 3rd BMW we have bought from Perillo. Their service and attention to detail is outstanding. Garrett Goldstein was my sales person and was awesome
Excellent service! Vanessa worked with me three years ago and explained the leasing process since it was my first time leasing a vehicle. The ease and helpfulness that Vanessa provided made for a very positive experience. I look forward to Vanessa helping me with my next purchase.
Organized, professional, motivated to deliver a good sales experience. Great place to find a BMW. Location in the city convenient even if it makes on-hand inventory a little tougher.
Excellent customer service. Sales process super easy. Very confident in my salesperson’s knowledge about BMWs and his ability to get me a great deal.
An amazing experience, actually the best ever for picking up a new car -- Ken Reffsin was outstanding. He made me feel immediately comfortable, then gave me so much valuable information, it helped to quickly guide me the perfect car and deal. The rest of the folks at Perillo were also awesome -- so an outstanding experience.
Jason Goetz was such a helpful, attentive & pleasant person to work with. I enjoyed my experience there. Pricing was fair. I wasn't pressured to make a purchase & certainly not to look at more expensive car options. I am very pleased with my experience at Perillo BMW.
Service at Perillo is first rate! Marco Daddosio and Genius Tyler were first class and super helpful. Definitely very excited to drive my new X3!
Top notch experience! Best in Chicago by far. Cesar Martin made the process seamless. I bought from motorworks previously and Perillo was far superior. customer for life now
Friendly environment, reasonable pricing, got help choosing a right car with right equipment, at pick up all features explained to details. Wonderful experience and looking forward to do more shopping at Perillo. Thanks to Baki for delivering a vehicle!
I just bought my CPO 540Xi from Joe Perillo BMW dealership in Chicago as well as another car in the past. I’ve had nothing but excellent service. I wouldn’t buy a BMW from anyone else.
I didn't have an appointment but was able to get my car serviced right away. Tech Jimmy Cuijada was fantastic! My car was serviced that same day and since this was due to an insurance claim Jimmy handled all the insurance requests asap. Great job!
Start to finish, Perillo/Vanessa Carr and Sebastian Zielinski were fabulous to work with! If you're in the market for a BMW, I highly recommend working with them.
This is my 2nd lease and I cannot say a bad word about this place. Service and Sales treat me like family. There is a reason why they sell more cars than any other dealer in Illinois. Thank you. Joannah A
Own a 2015 X5, and previously an X3 both serviced here. Under warranty everything is included; after it gets pricey quickly, as is the case with everything. If its a quick item (i.e. tire pressure) you can usually just drop in for a 15 mins. Larger issues (i.e. battery replacement) take 1-3 days. Despite some of the other reviews, the loaner process is fast and easy. If you don't want/need the loaner they will give you a ride to work! If you're there for an oil change its literally free parking with curbside service. Alex is my ...
I bought my CPO M6 from Perillo BMW as well as a number of other cars in the past. I’ve had nothing but excellent service from everyone that works there. I’m honestly sort of shocked that there are bad reviews on this site.. I wouldn’t buy a BMW from anyone else. Service has always been great also!