Great and efficient customer service experience. Love my new BMW X5 and will be a repeat customer.
Mark Schneider is a class act. He is the general sales manager and it is abundantly clear to me why he is the general sales manager - because he knows how to treat buyers such as myself. He was fair, honest and a pleasure to work with. Mike Fezatte was also a very capable salesman and a pleasure to work with. I had a really great experience at Perillo BMW in Chicago and I am very happy.
Had a great experience at BMW Perillo buying a 2020 X3. mike F took great care of me!
I’m a former multiple Mercedes owner and now a proud first time BMW driver. I love my new hybrid! Special thanks to Anthony for boosting my confidence. He patiently and thoroughly taught us about operating our new car. The overall experience was professional, seamless and surprisingly fast.
I recently purchased a pre-owned Audi from Perillo BMW in downtown Chicago. From my first email requesting information to I’m sure my hundredth, Jason Neagu was responsive and so helpful. My schedule for getting to the dealership was a bit challenging so Jason accommodated all my paperwork via email. All was complete and ready to go when I came to get my new car! Thank you for a great experience Jason Neagu, I appreciated it so much.
Ken is an excellent salesman! I decided to look elsewhere, after dealing with my “home” dealership continued to remain frustrating. It was refreshing to find a true sales person, who listened to my needs and fulfilled. The whole Perillo experience was GREAT!
Mike Fezatte was great to work with. Made the shopping and buying experience fun and seamless. Would recommend to anyone looking for a new vehicle!
I bought my new BMW last Friday. I love my car. Martin Gregory was very professional and knowledgeable. Louis helped to deal with new details on the dashboard and explained how to use them because the new car has some different features. The financial department made a whole paperwork easy and quick. The staff was friendly and helpful. I’m satisfied with the purchase and service! Thank you!
Jason Goetz and Louis Gallo from Perillo BMW were wonderful to work with. Knowledgeable and very helpful.
Vanessa was amazing. She helped me through every step of the process from order to delivery.
This is my 3rd new car purchase from perillo bmw. The customer service and attention to detail keeps me coming back for not just new car purchases, but to their exemplary service department as well. At perillo the staff is always well prepared and beyond courteous. They truly do make you feel like family.
Garrett was great! The day of picking up my lease car was smooth! Excellent customer service. Garrett gave a comprehensive startup tour of my brand new lease car.
Peter and team helped us find a good deal and helping close out the sale efficiently
Outstanding engagement and professional guidance in choice of my car. Special hats off to Marshall ( sales) and Sebastian ( financing). Great experience. Catherine
My experience with Perillo BMW was a very good one. Working with Jason Neagu was easy and was very professional, knowledgeable, and personable.
Excellent customer service and attention by Sean Dwyer from the beginning thru the end of the purchase of my new BMW X3
Friendly and prompt customer service. They are always helpful and patient with all of my questions and needs.
Michael Fezzate was great, super helpful and was patient in walking me through the other options.
Perillo BMW is the best place to buy a car and Ken Reffsin and Gina Pascarella are ABSOLUTELY AMAZING!! From the moment I spoke with Ken I felt like I was talking to an old friend and not a salesperson. He LITERALLY made all my dreams come true because I couldn’t find a car ANYWHERE and he made it happen. I’ve been a BMW customer for 10 years and have been to multiple dealerships, and this is the first time I ever left loving the staff just as much as my car! I can’t imagine going anywhere else ...
A very good salesperson in John Kapousis, he made everything clear and easy, would recommend him to my friends.
Michael Fazette was very helpful, attentive, organized and made the process smooth. He was knowledgeable and provided me with great information and options to help me make my decision.
Good customer service. Martin is excellent he explained everything well as well as the loan officer.
Excellent service Sale personal are excellent and they have you in and out in short time
White glove service and a personal touch to make you happy not just satisfied with your car
Been great working with Vanessa. She has kept me informed every step of the way and made the whole buying process easy and trouble free. Would recommend her to anyone.
Treated me like an actual person…. Salesman Jason was friendly, respectful, talked to me as a peer who was informed. No pushy pitches to buy add-on services, straightforward numbers.
Absolutely best CX! From assisting with the ordering process to the on time delivery, the experience exceeded my expectations. Aggressive pricing as well!
This is my third X5 from perillo, love it! Ken is the only person I will ever buy a car from!!!
Marshall is a hard working, honest sales consultant. The service at Perillo is up there with the best of them.
Our third purchase at this dealer. Always a great experience with the sales team. We will keep coming back.
Best personal car purchase I’ve had. They were ready for me when I got there. So quick it was almost like a drive through. Ken R was awesome.
Great communication, easy to work with, and very efficient. Top notch service from Ken and Tim.
Top notch level of service at Perillo BMW!! Made the car buying experience extremely smooth.
Martin was superb! Five star service. No complaints here with product, service, communication, or meeting my expectations.
Outstanding professional service. We’ve been dealing with this dealer over decades and it has never faltered. Kind and Professional knowledgeable people
The sales people and everyone there were very polite very knowledgeable and trying to please me in every way and make this purchase as easy as possible thank you.
Garrett is very patient, thorough, knowledgeable and great all around sales person. Everyone we encountered was super capable and nice. We felt like we treated well and transparently.
Very content with mike Parsa so with Sebastian. Respectul and courteous employees. Felt we belong.
Perillo BMW kept me up to date and got my car deal done quickly. Highly recommend
My salesperson Vanessa Carr, was so knowledge and professional, probably the best experience ever buying a car. The car was special ordered from the factory in Germany, I expected it sometime in December, the car arrived at the dealership yesterday at least 4 weeks earlier. Can’t say enough positives about Vanessa and Perillo BMW,
I have been a customer at Perillo for many years and this experience totally met my expectations. Ken Feffsin is amazing and knowledgeable about the products. He makes you fill comfortable and is responsive. He certainly deserves five (5) stars.
Mahmoud is my guy. Ask for him if you want to buy a car as he will take good care of you. Very good experience.
These guys have a great product and are total pros. You are in and out, no issues and no red flags. Love working with Perillo.
I’ve bought over 10 cars from Perillo and they have been great each time. I would not hesitate to recommend them for either sales or service.
Ken Reffsin is great to deal with, straightforward, responsive and helpful. I have dealt with him before and will deal with him again. Brad in the service department makes taking care of my care easy. I am a Perillo customer !
Great! We had a phenomenal experience in purchasing our car. Very friendly, flexible and outstanding customer service. Chris, Don and Gina make a great team.
Everyone who helped me was wonderful and very knowledgeable. The salesperson was very helpful in picking color combinations that worked well with the base color I choose and the genius was fantastic.
Beautiful facility and professional team. Vanessa Carr was able to locate the dream convertible for us. Great effort!
Dealership is great , the experience was quick fast n super helpful gave me great advice about car I love this dealership
Was treated with courtesy and respect. All of my questions were answered. Spent all the time with me I needed. Appreciated the way they handled the transaction and my salesperson was terrific.
Ken was awesome. It was the best experience I have had in renting a car.
The sales person has integrity and values the relationship with our family. We are treated by everyone at the dealer in a friendly and professional manner. If we have any concerns they immediately address same. They are not perfect but their goal is to be.
My experience with Perillo was AMAZING!! The staff was courteous and friendly. Vanessa, Sinny and Gina were all great and my first BMW experience THE best!!
Great customer service from Sean Dwyer. I’d highly recommend him to my friends and family.
They were SUPER helpful and handled everything with professionalism! The process was SEAMLESS!!!
Lease not a sale. This is and odd box. Why 25 words min. Rework the survey or other people Will no participate. A b c
Ken Reffsin was the most professional car salesman I have ever dealt with..He made buying a car so easy
Professionally run dealer. Straight-forward. Conveniently located. I have dealt with them previously and have had good experiences
The service I received from Ken Reffsin in particular, but also from others, was exemplary
Great, and time-efficient purchasing experience. I had to visit the showroom three times due to my schedule, but I probably spent less than 2 hours in total. The staff are very professional and not pushy at all.
Efficient, not pushy, reasonable negotiation process and kind consideration of our needs.
Sean Dwyer and the business office were a pleasure to work with . Made this transaction happen in just a few days - very smooth and easy.
Excellent buying experience. Garrett was a pleasure to work with. He spent a lot of time discussing options to make sure I was comfortable with the car before and after the sale.
Vanessa made my car buying experience amazing. Her professionalism, quick responses, and desire to make the customer happy will make me loyal to her in the future.
Alan was the best. We loved our experience because of Alan! He was very prompt at everything.
Alan at Perillo BMW is top notch; very knowledgeable and enthusiastic about the brand. Very fair and professional.
Fast service and great salesman in Mike. Very pleased! Our salesman did a final walk-through and found a few extra things in our car and brought them to us.
Great customer service from Peter and Sebastián. Very comfortable efficient and knowledgeable staff. This is my second time buying a car from Peter and will continue dealing with him in the future
Great experience overall. I was In and out in 2 hrs. Fastest I’ve ever bought a car. Martin is the man and the team he works with.
Good salesman but limited support staff. Vehicle had issues that were not identified upon purchsse. As is does not mean should not be in the best of shape.
We had a great experience at Perillo! Marty was our salesperson and he was amazing to deal with. We will be back in the future!
This is now my fifth car from Perillo, and working with Garrett has been nothing but amazing. Gina in finance is super helpful, and I’ll continue buying with Perillo
Great Experience!!! Made everything easy!! Thanks to Henry Miller, Don (the Salesman) Finance Person, and Louis!! I would highly recommend Perillo!! Staff was Amazing!! Henry Miller the Best’n
Professional, knowledgeable people. Ken Reffsin in Sales is wonderful! I returned to Perillo for another BMW; a top reason is their good experienced service, that was efficient in both scheduling and repair.
My sales associate, Martin was calm, professional and accommodating! Test drove car, found some minor dings and addressed them appropriately. Thank you Martin for your service!
This is my 5 car that I have bought from this dealer. Beverly and Jason G were my salespeople. Both are outstanding they are not pushy in the least. The service and collision shop are excellent
Everyone at the dealership was informative, friendly, and helpful. The process from trade to sale to financing was streamlined with little waiting time. Overall, very pleased with this experience.
Easy, relaxed, clean, enjoyable experience and would definitely recommend and hope to be a repeat customer in the future. Will share with friends and family!
It was a very convenient location and quite an efficient process. Everything was well explained and straightforward. Great customer service and nice overall experience for us
Great service, friendly staff and the finance lady was very helpful. The dealer has a large selection of used cars priced fairly reasonable, I would definitely refer a friend
I purchased a new M340I from Perillo BMW. I was given a great price considering the current auto industry. The client advisor Garrett was great with answering all my questions. When I arrived at the dealership to take delivery the car and paperwork were ready and I was in and out. The financing portion was really easy with no surprise charges when going through the paperwork or hard sales tactics for add ons. This was the easiest and best car buying experience I've had.
Dealer was helpful from the moment I walked in and treated me with respect. I appreciate the customer service and willingness to offer as much time as needed to find a vehicle.
I live in Arizona, this bmw i wanted is in chicago. My credit union sent a check. Since it is an out of state check they put a 10 day hold on the check. So I will not be able to ship my car for 3 weeks.
This is the second car I’ve bought from here and the process is smooth, easy, and the salespeople are very prompt in getting the paperwork and deal setup.
Vanessa was amazing. After completing the required paperwork online actually buying the car was very quick and easy. We have always had a great experience at Perillo and this was no exception.
Alan and Perillo were beyond helpful in our new car search! We couldn’t be happier with our new X3. Alan was very professional and made sure we were completely satisfied.
excellent service and vibe! loved my interaction with everyone. thank you for a wonderful experience!! ken was spectacular as well as the gentleman who helped w the paper work and also tyler, who hooked me up with the set up!
Great service. We were in and out (a few times) quickly and efficiently. Mahmoud and Gina were both great to work with. Straight forward and no hard sell.
Martin George was our salesperson and did a terrific job. No high pressure, very professional. Saw the car I liked and bought it within 30 minutes.
Great team of people here Jason was great ans kind and considerate. I definitely am happy with choosing them local and easy. My experience was great and highly recommend this location
Garrett is a fantastic salesperson! He’s super knowledgeable & enthusiastic about BMWs. Perello has an outstanding selection of BMWs to choose from. The best car dealership in the Chicago area!!
5th car I’ve purchased from Perillo now, I’m a lifer, Ken Reffsin is amazing, the process was seamless A-Z, thanks so much again Ken, look forward to the next one! 🙂
Dealership is very nice and personable and I will refer friends. The salesman really worked hard to close the deal and I loved how he made sure everything was covered.
Excellent communication. Responsive and friendly. I bought the car. Jason was knowledge about the history of the vehicle and texted me pictures because I was out of state. Great job Jason.
Sean/ afshin did an amazing job. He was super helpful. He went above and beyond when showing me cars. He let me take my time and I never felt rushed or pressured into making a deal. Would definitely come back.
Wonderful experience. My third or fourth lease through them. Everyone is extremely nice and welcoming. Very responsive to issues that may arise. Vanessa Carr is the best. Coming back for my next one in 3 years.
Good location, large selection of cars, responsive sales representative (Garrett G) who was happy to set up multiple test drives and answer questions. Closing transaction was smooth.
Fair, straight-forward, professional, competitive, knowledgeable, friendly and efficient. Sales made me feel truly valued as a current and future customer. None of that classic car salesperson “talk”. Just going people wanting fb your business and appreciating getting it.
Great attentive service. JasonGoetz my sales person was amazing! I will definitely turn to him for a future car purchase. Perillo BMW is fortunate to have him!