Our sales representative, Peter was outstanding!
Vanessa excellent not pushy knowledable polite humorous all around great patient with old folks explained things couldn't ask for more the car itself seems great
I have owned 6 BMW's in my lifetime. This time I was looking for a used one, specific color combo to accommodate our busy family. I live in the suburbs, and looked all over to find the specific one we wanted. I called and was connected with Peter Mers. After a few quick conversations, I made my way into the city in hopes that the car was as expected. Forgot to mention I had a trade-in, which I had previously taken to CarMax for an estimate. Long story short, I was out of there in a couple of hours with my new car. The trade value was within a couple of hundred dollars, so it all made sense. Peter was awesome to deal with, very straightforward and got everything done quickly. I forgot a couple of items from the trade-in, he was nice enough to FedEx to my home. It was a great experience. Thanks Perillo and Peter!
Let me start off by stating I can be a butt hole when it comes to dealing with service departments; especially when it involves servicing one of my five daughter's vehicles. I don't trust them! Why should walking into Perillo BMW be any different? Well I tell you why: Chris Doko! Chris was very knowledgeable, patient & diligent. He was one of the most congenial, transparent and accommodating service advisors I have come across. Keep up the good work Chris Doko!!!!!!
I've had the pleasure of visiting this particular BMW a couple of times and the customer service is great! I worked with Chris Doko in the service department and he was very accommodating and attentive. He was a text away to answer any questions I had. After servicing both of my BMWs in a timely manner, Chris took the time to follow up with me to make sure that everything was going well. I recommend Chris Doko to everyone, he's great!!!
I've been a customer at Perillio in service and sales for some 5-6 years. In that time I have always received good service however recently my experience with Chris Doko has made my whole experience with Perillio top notch. Chris has gone out of his way to answer all of my questions, communicate efficiently with me as well be flexible to my needs as a customer. If you have an option to request a service personnel, I very much recommend him.
I love this place. I've bought 6 bmws here. Service is the best. Alex Padalko is the best --professional, efficient, clear, concise, and prompt. All of the service reps at this location are wonderful