Customer Testimonials

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Google Feb 15, 2019
 

Easy experience with airbag recall and service tech pointed out a few fluid leaking issues underneath that needed attention.

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Yelp Feb 4, 2019
 

Late Monday January 28th I had a warning indicator go on regarding my coolant levels on my 2016 X3.  The next morning I drove the vehicle to the service department arriving at 7am with no prior appointment.  Once again nothing but spectacular service by the Perillo BMW Service Department.   Special thanks to Alex Padalko the Service Advisor and Cathy Jackson in the loaner department.  With no prior appointment Kathy was able to provide a loaner and Alex had my X3 repaired and ready by the end of same day.   Nothing short of a spectacular experience.   Whether it is purchasing a vehicle, or having it serviced, Perillo BMW get an A+, 10 from me.

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DealerRater Jan 29, 2019
 

Own a 2015 X5, and previously an X3 both serviced here. Under warranty everything is included; after it gets pricey quickly, as is the case with everything. If its a quick item (i.e. tire pressure) you can usually just drop in for a 15 mins. Larger issues (i.e. battery replacement) take 1-3 days. Despite some of the other reviews, the loaner process is fast and easy. If you don't want/need the loaner they will give you a ride to work! If you're there for an oil change its literally free parking with curbside service. Alex is my favorite. He keeps us updated through the whole process and adds value on items we hadn't considered. For example, he replaced my key battery last time we were there just in case. My wife had her keys with her. He texted me until I brought in my wife's key as well, so we never had an issue. Sales department are jerks, but I'm sure there are exceptions. The guy who took us on test drives had plenty of demeaning jokes about my wife's income for some reason. He knew nothing about us, and didn't ask, so I'm sure he's gone by now. This actually turned out for the better: we determined exactly what we wanted, then wrote a check for $85,000 at BMW in West Allis, WI (and got more).

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Google Jan 25, 2019
 

Top Notch

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Google Jan 21, 2019
 
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Google Jan 16, 2019
 

I purchased a used Mini Cooper from Perillo and it was a refreshing experience from first contact until I drove away in my new car.

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Google Jan 15, 2019
 

Like this guys , very professional and responsible.

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Google Jan 15, 2019
 

Perillo BMW Chicago have a great selection of new BMW cars including the BMW 7 Series, X1, X5 and more. Their also have a wide selection of Used Cars. In addition, Perillo BMW has helpful and experienced service and parts departments as well as a superb finance department that is eager to assist you. Friendly sales staff works personally with each customer to make sure they find exactly what they are looking for. All employees doing work hard and put the customer service first. I recommend you for the dealership. From GKNInT SECRET SHOPPER.

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Google Jan 14, 2019
 

Perillo BMW Chicago have a great selection of new BMW cars including the BMW 7 Series, X1, X5 and more. Their also have a wide selection of Used Cars. In addition, Perillo BMW has helpful and experienced service and parts departments as well as a superb finance department that is eager to assist you. Friendly sales staff works personally with each customer to make sure they find exactly what they are looking for. All employees doing work hard and put the customer service first. I recommend you for the dealership. From GKNInT SECRET SHOPPER.

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Google Jan 9, 2019
 

Great vehicle a great salesman Rick be careful of the salesman they will trick you.

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