Customer Testimonials

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DealerRater Sep 19, 2021

I have been a customer at Perillo for many years and this experience totally met my expectations. Ken Feffsin is amazing and knowledgeable about the products. He makes you fill comfortable and is responsive. He certainly deserves five (5) stars.

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DealerRater Sep 1, 2021

Mahmoud is my guy. Ask for him if you want to buy a car as he will take good care of you. Very good experience.

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DealerRater Sep 1, 2021

These guys have a great product and are total pros. You are in and out, no issues and no red flags. Love working with Perillo.

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DealerRater Sep 1, 2021

I’ve bought over 10 cars from Perillo and they have been great each time. I would not hesitate to recommend them for either sales or service.

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DealerRater Aug 29, 2021

Ken Reffsin is great to deal with, straightforward, responsive and helpful. I have dealt with him before and will deal with him again. Brad in the service department makes taking care of my care easy. I am a Perillo customer !

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DealerRater Aug 29, 2021

Great! We had a phenomenal experience in purchasing our car. Very friendly, flexible and outstanding customer service. Chris, Don and Gina make a great team.

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DealerRater Aug 29, 2021

Everyone who helped me was wonderful and very knowledgeable. The salesperson was very helpful in picking color combinations that worked well with the base color I choose and the genius was fantastic.

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DealerRater Aug 28, 2021

Beautiful facility and professional team. Vanessa Carr was able to locate the dream convertible for us. Great effort!

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DealerRater Aug 24, 2021

Was treated with courtesy and respect. All of my questions were answered. Spent all the time with me I needed. Appreciated the way they handled the transaction and my salesperson was terrific.

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DealerRater Aug 24, 2021

Dealership is great , the experience was quick fast n super helpful gave me great advice about car I love this dealership

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DealerRater Aug 23, 2021

The sales person has integrity and values the relationship with our family. We are treated by everyone at the dealer in a friendly and professional manner. If we have any concerns they immediately address same. They are not perfect but their goal is to be.

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DealerRater Aug 22, 2021

They were SUPER helpful and handled everything with professionalism! The process was SEAMLESS!!!

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DealerRater Aug 21, 2021

Great customer service from Sean Dwyer. I’d highly recommend him to my friends and family.

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DealerRater Aug 21, 2021

Ken was awesome. It was the best experience I have had in renting a car.

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DealerRater Aug 20, 2021

Lease not a sale. This is and odd box. Why 25 words min. Rework the survey or other people Will no participate. A b c

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DealerRater Aug 20, 2021

My experience with Perillo was AMAZING!! The staff was courteous and friendly. Vanessa, Sinny and Gina were all great and my first BMW experience THE best!!

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DealerRater Aug 17, 2021

Ken Reffsin was the most professional car salesman I have ever dealt with..He made buying a car so easy

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DealerRater Aug 17, 2021

Professionally run dealer. Straight-forward. Conveniently located. I have dealt with them previously and have had good experiences

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DealerRater Aug 17, 2021

The service I received from Ken Reffsin in particular, but also from others, was exemplary

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DealerRater Aug 15, 2021

Great, and time-efficient purchasing experience. I had to visit the showroom three times due to my schedule, but I probably spent less than 2 hours in total. The staff are very professional and not pushy at all.

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DealerRater Aug 14, 2021

Efficient, not pushy, reasonable negotiation process and kind consideration of our needs.

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DealerRater Aug 13, 2021

Sean Dwyer and the business office were a pleasure to work with . Made this transaction happen in just a few days - very smooth and easy.

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DealerRater Aug 12, 2021

Excellent buying experience. Garrett was a pleasure to work with. He spent a lot of time discussing options to make sure I was comfortable with the car before and after the sale.

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DealerRater Aug 12, 2021

Vanessa made my car buying experience amazing. Her professionalism, quick responses, and desire to make the customer happy will make me loyal to her in the future.

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DealerRater Aug 11, 2021

Alan was the best. We loved our experience because of Alan! He was very prompt at everything.

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DealerRater Aug 10, 2021

Alan at Perillo BMW is top notch; very knowledgeable and enthusiastic about the brand. Very fair and professional.

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DealerRater Aug 7, 2021

Fast service and great salesman in Mike. Very pleased! Our salesman did a final walk-through and found a few extra things in our car and brought them to us.

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DealerRater Aug 5, 2021

Great customer service from Peter and Sebastián. Very comfortable efficient and knowledgeable staff. This is my second time buying a car from Peter and will continue dealing with him in the future

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DealerRater Aug 4, 2021

Great experience overall. I was In and out in 2 hrs. Fastest I’ve ever bought a car. Martin is the man and the team he works with.

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DealerRater Aug 2, 2021

Good salesman but limited support staff. Vehicle had issues that were not identified upon purchsse. As is does not mean should not be in the best of shape.

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DealerRater Jul 31, 2021

We had a great experience at Perillo! Marty was our salesperson and he was amazing to deal with. We will be back in the future!

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DealerRater Jul 31, 2021

This is now my fifth car from Perillo, and working with Garrett has been nothing but amazing. Gina in finance is super helpful, and I’ll continue buying with Perillo

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DealerRater Jul 27, 2021

Professional, knowledgeable people. Ken Reffsin in Sales is wonderful! I returned to Perillo for another BMW; a top reason is their good experienced service, that was efficient in both scheduling and repair.

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DealerRater Jul 27, 2021

My sales associate, Martin was calm, professional and accommodating! Test drove car, found some minor dings and addressed them appropriately. Thank you Martin for your service!

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DealerRater Jul 25, 2021

Great Experience!!! Made everything easy!! Thanks to Henry Miller, Don (the Salesman) Finance Person, and Louis!! I would highly recommend Perillo!! Staff was Amazing!! Henry Miller the Best’n

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DealerRater Jul 24, 2021

This is my 5 car that I have bought from this dealer. Beverly and Jason G were my salespeople. Both are outstanding they are not pushy in the least. The service and collision shop are excellent

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DealerRater Jul 18, 2021

Everyone at the dealership was informative, friendly, and helpful. The process from trade to sale to financing was streamlined with little waiting time. Overall, very pleased with this experience.

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DealerRater Jul 18, 2021

Easy, relaxed, clean, enjoyable experience and would definitely recommend and hope to be a repeat customer in the future. Will share with friends and family!

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DealerRater Jul 18, 2021

It was a very convenient location and quite an efficient process. Everything was well explained and straightforward. Great customer service and nice overall experience for us

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DealerRater Jul 17, 2021

Great service, friendly staff and the finance lady was very helpful. The dealer has a large selection of used cars priced fairly reasonable, I would definitely refer a friend

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DealerRater Jul 15, 2021

I purchased a new M340I from Perillo BMW. I was given a great price considering the current auto industry. The client advisor Garrett was great with answering all my questions. When I arrived at the dealership to take delivery the car and paperwork were ready and I was in and out. The financing portion was really easy with no surprise charges when going through the paperwork or hard sales tactics for add ons. This was the easiest and best car buying experience I've had.

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DealerRater Jul 14, 2021

Dealer was helpful from the moment I walked in and treated me with respect. I appreciate the customer service and willingness to offer as much time as needed to find a vehicle.

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DealerRater Jul 14, 2021

I live in Arizona, this bmw i wanted is in chicago. My credit union sent a check. Since it is an out of state check they put a 10 day hold on the check. So I will not be able to ship my car for 3 weeks.

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DealerRater Jul 14, 2021

Vanessa was amazing. After completing the required paperwork online actually buying the car was very quick and easy. We have always had a great experience at Perillo and this was no exception.

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DealerRater Jul 14, 2021

Alan and Perillo were beyond helpful in our new car search! We couldn’t be happier with our new X3. Alan was very professional and made sure we were completely satisfied.

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DealerRater Jul 14, 2021

This is the second car I’ve bought from here and the process is smooth, easy, and the salespeople are very prompt in getting the paperwork and deal setup.

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DealerRater Jul 12, 2021

Great service. We were in and out (a few times) quickly and efficiently. Mahmoud and Gina were both great to work with. Straight forward and no hard sell.

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DealerRater Jul 11, 2021

Great team of people here Jason was great ans kind and considerate. I definitely am happy with choosing them local and easy. My experience was great and highly recommend this location

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DealerRater Jul 11, 2021

excellent service and vibe! loved my interaction with everyone. thank you for a wonderful experience!! ken was spectacular as well as the gentleman who helped w the paper work and also tyler, who hooked me up with the set up!

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DealerRater Jul 9, 2021

Garrett is a fantastic salesperson! He’s super knowledgeable & enthusiastic about BMWs. Perello has an outstanding selection of BMWs to choose from. The best car dealership in the Chicago area!!

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DealerRater Jul 9, 2021

Martin George was our salesperson and did a terrific job. No high pressure, very professional. Saw the car I liked and bought it within 30 minutes.

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DealerRater Jul 8, 2021

5th car I’ve purchased from Perillo now, I’m a lifer, Ken Reffsin is amazing, the process was seamless A-Z, thanks so much again Ken, look forward to the next one! 🙂

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DealerRater Jul 7, 2021

Dealership is very nice and personable and I will refer friends. The salesman really worked hard to close the deal and I loved how he made sure everything was covered.

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DealerRater Jul 6, 2021

Excellent communication. Responsive and friendly. I bought the car. Jason was knowledge about the history of the vehicle and texted me pictures because I was out of state. Great job Jason.

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DealerRater Jul 3, 2021

Sean/ afshin did an amazing job. He was super helpful. He went above and beyond when showing me cars. He let me take my time and I never felt rushed or pressured into making a deal. Would definitely come back.

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DealerRater Jul 3, 2021

Good location, large selection of cars, responsive sales representative (Garrett G) who was happy to set up multiple test drives and answer questions. Closing transaction was smooth.

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DealerRater Jul 2, 2021

We loved working with Marshall. He was incredibly knowledgeable, personable and very energetic doing anything and everything to make selecting and purchasing the right car as easy as possible. I'd recommend him to anyone!

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DealerRater Jul 1, 2021

Great attentive service. JasonGoetz my sales person was amazing! I will definitely turn to him for a future car purchase. Perillo BMW is fortunate to have him!

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DealerRater Jul 1, 2021

Fair, straight-forward, professional, competitive, knowledgeable, friendly and efficient. Sales made me feel truly valued as a current and future customer. None of that classic car salesperson “talk”. Just going people wanting fb your business and appreciating getting it.

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DealerRater Jul 1, 2021

Wonderful experience. My third or fourth lease through them. Everyone is extremely nice and welcoming. Very responsive to issues that may arise. Vanessa Carr is the best. Coming back for my next one in 3 years.

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DealerRater Jun 30, 2021

Everything was great. I would highly recommend using Perillo for new or used. We’ve done both a few times with them and every time it was great.

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DealerRater Jun 30, 2021

Vanessa Carr is an amazing sakes woman and always a pleasure to work with. I will always buy BMW because of this experience. Star saleswoman .. Great car

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DealerRater Jun 30, 2021

High-volume BMW dealer with large selection of vehicles. New car purchase went well, except forced to wait over an hour for a finance person to be available for a cash purchase requiring no financing. Appears to be a disconnect between the finance and sales departments, adversely impacting the overall buying experience.

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DealerRater Jun 29, 2021

Fantastic service, great selection of vehicles, truly enjoyed working with Sean Dwyer, and the entire Perillo Team. My husband did the prep work, so when it was time for the purchase everything was efficient, and met our specific needs. We would highly recommend the team at Perillo BMW.

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DealerRater Jun 29, 2021

Great service, very clear and nice people. They answered all my questions in a straightforward way.

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DealerRater Jun 28, 2021

I have been a loyal PERILLO BMW customer for 25 years because they and Vanessa Carr, have treated me like a family member more than they have treated me like a client/customer! They always remember who I am and everything about me and my family. I have made some lifelong friendships through this dealership and I don’t ever plan on going anywhere else or letting anyone in my family or circle of friends go anywhere else. Mr. Joe Perillo Sr. has done an amazing job building an exceptional business and I have always only worked with Vanessa Carr. She ...

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DealerRater Jun 27, 2021

Easy to work with and knowledgeable staff. Painless buying experience even in these crazy times - placed my custom order and had good communication all through process.

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DealerRater Jun 27, 2021

Excellent service, easily reachable with any questions. Mahmoud made the car buying process very easy for us.

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DealerRater Jun 26, 2021

Alan is the best! I have been working with him for almost 20 years and love everyone at Perillo.. They take amazing care of their customers from beginning to end of the process and do whatever it takes to satisfy you.. Alan is on top of it... pro active as he always touches base, wonderful to work with, .... finds me what Im looking for at the right price! Wouldn't go anywhere else but Perillo

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DealerRater Jun 26, 2021

Jim Demeter and his colleagues were very professional and informative. My car buying experience was made easier and more enjoyable because of their care and assistance.

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DealerRater Jun 25, 2021

Easy to deal with, from initial visit to driving out in one afternoon.

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DealerRater Jun 25, 2021

Jason was great and very accommodating with my purchase of the car

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DealerRater Jun 22, 2021

Good product and great service from Vanessa Carr. X3 is perfect for Chicago driving.

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DealerRater Jun 21, 2021

I always get the best deal at Perillo. I have recommended the dealership to a friend you has purchased a car there. Since 2000 I have bought 7 vehicles from Perillo.

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DealerRater Jun 20, 2021

Very professional team. The deal was made over the phone, I arrived at the store Saturday at 9:10, did a test drive, signed papers and was on the road by 10:30.

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DealerRater Jun 19, 2021

Solid experience. Thank you. Sean put it all together and was nice and easy to deal with. All the support team folks seemed in place and ready to go

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DealerRater Jun 19, 2021

Sean was incredibly helpful talking through exactly what I needed and then quickly finding a vehicle that met those needs. He was thorough and took a personal approach that is always appreciated. Looking forward to continue working with him.

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DealerRater Jun 17, 2021

Rick was great! Very helpful and gave us a fair deal. He made sure the paperwork was streamlined. We’re very happy with our BMW.

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DealerRater Jun 16, 2021

excellent service and experience looking forward to coming back for next car. sean was great to work with and helped us buy our first suv

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Cars Jun 16, 2021

My sales person Sebastian was so helpful and went all out for me. I left with the biggest smile on my face ...... Thank you!

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DealerRater Jun 16, 2021

This was by far the easiest car purchase I have ever made. Sebastian, was knowledgeable, friendly and very responsive to all of my questions. He was very helpful when it came time to putting together the exact package that I wanted in my vehicle. I was pleasantly surprised and will definitely return! Great job! Thank you!

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DealerRater Jun 14, 2021

Eddie was very helpful throughtout the process from the moment we showed up at Perillo until we left with our new ride. I appreciate his business.

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DealerRater Jun 13, 2021

Kind and thoughtful attention was provided by our sales team. I can't say enough about Alan Sahagian for his respectful and insightful advice on our recent and past purchases.

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DealerRater Jun 13, 2021

Great communication. A pleasure to deal with. Ken was amazing. Would definitely get our next BMW from Ken and the Perillo team. Thanks for making it a smooth and fun process!

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DealerRater Jun 13, 2021

Pleasant courteous professional and informed! Enjoyed the experience! Love the X7 that I purchased. Contemplated purchasing from another dealership but felt comfortable at Perillo and as I mentioned I really like the vehicle that I decided to go with.

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DealerRater Jun 11, 2021

This was the easiest, fastest auto purchase I ever made. The price was fair, there were no surprises and the salesman was very friendly. I would definitely use this dealership again.

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DealerRater Jun 11, 2021

Perillo provides the ultimate car buying experience for the ultimate driving machine. Mike was a refreshing, no-nonsense sales professional. I appreciated that he got straight to the hard numbers I was after and didn’t waste my time. Eddy went out of his way to expedite the actual purchase experience and was so responsive, flexible and accommodating. Luis walked us through the features of the car and made sure we had all of our questions answered in a thorough, practice manner. I loved my experience with finance because he didn’t waste my time trying to push me into additional ...

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DealerRater Jun 9, 2021

Mahmoud is an amazing salesman. The manager on the other hand is not a good one. He let someone sell a car I had worked on with Mahmoud. I went home to price a windshield out after our deal was done and the next it was sold. After 2 weeks on getting it fixed they way I wanted it. Thought that was terrible.

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DealerRater Jun 9, 2021

My first time at Perillo BMW was great starting at reception. Sales person greeted us and got us to where the coffee was and quickly took us to the showroom. Experience was totally relaxing and resulted in our purchasing a new X2 off the showroom floor.

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DealerRater Jun 8, 2021

Professional and very helpful when I needed to make a quick decision. Did not feel taken advantage of, no hidden fees. Had my best interest.

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DealerRater Jun 6, 2021

This is our 3rd car from Perillo and Ken Reffsin is amazing! Knowledgeable, straightforward, great communication on updates throughout the ordering process. Love our new X7!

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DealerRater Jun 5, 2021

Always a pleasure doing business w perillo BMW. Courteous and professional as always!!! Can’t wait to take a spin in my new 4 series cabrio!! Wooooop!

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DealerRater May 30, 2021

Another great experience buying from Perillo BMW! They found the car I wanted quickly, gave me a great number in my trade and sold me the car at a great price

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DealerRater May 30, 2021

The entire experience from start to finish was an A + experience. Jason Goetz my sales person is an excellent, punctual, knowledgeable, passionate, patient and terrific person to work with. Thank you team Perillo,

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DealerRater May 30, 2021

Don my salesman was great. Everything was very efficient and smooth. The inventory was large and the prices were reasonable. Thanks for every thing. Sara

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DealerRater May 28, 2021

Great salesperson and sales manager! Friendly and good service. Nice showroom! Good selection of inventory. Credit was easy to work with as well. Would buy again!

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DealerRater May 28, 2021

Quick and easy. It was a pleasure working with Jason Neagu, he answered all my questions and I did not feel pressured at all. Now I'm a happy BMW owner.

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DealerRater May 27, 2021

Unbelievably convenient, easy and pain-free. From start to finish, everything went smoothly and most importantly the car is awesome. I’ll be a customer for life.

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DealerRater May 26, 2021

The dealership is gracious and welcoming. Everyone backs each other. I never felt pushed or manipulated in any way. My salesman, Rick, was patient, helpful and easy to work with. It was a wonderful car buying experience!

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DealerRater May 16, 2021

Transaction was Quick and Easy. Salesperson seemed a little distracted, but mission accomplished. Financing was super easy and didn't try to strong arm me.

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